AI receptionist for dental practices
Never miss another patient call.
Nexus53 answers every call around the clock, books appointments straight into your practice software, and catches the after-hours and overflow calls your front desk can't — so your chairs stay full.
The cost of a missed call
Every missed call is a missed patient.
Your front desk can't catch every call — they're chairside, on another line, or already gone for the day. And most callers who reach voicemail don't leave one. They just dial the next practice down the street.
Voicemail loses them
New patients rarely leave a message. A call you don't answer live is usually a patient you never hear from again.
After hours is invisible
Evenings and weekends are when people actually have time to call — and when your office is closed.
Your desk is buried
Check-ins, payments, and the phone all at once. Something drops, and it's usually the ringing line.
What Nexus53 does
Answers, books, and never sleeps.
A receptionist that picks up on the first ring, every time, and handles the calls that keep your schedule full.
Answers 24/7
Natural, human-sounding conversation on every call — day, night, weekends, holidays.
Books in real time
Schedules, reschedules, and cancels appointments directly in your practice software.
Speaks Spanish
Bilingual by default — it handles English and Spanish callers seamlessly, no extra setup.
Answers the basics
Hours, location, insurance accepted, procedures, directions — the questions your desk repeats all day.
Catches overflow
After-hours and busy-line calls are captured instead of lost to voicemail.
Transfers & follows up
Warm-transfers to your team when needed, and sends SMS confirmations and logged messages.
Onboarding
Live in three steps.
We handle the setup with you. No new hardware, no tearing out your phone system.
Forward your calls
Keep your existing number. Forward every call — or just the ones you miss — to Nexus53.
Connect your software
We sync securely with your practice management system so the AI books into your real schedule.
Go live
It answers, books, and logs every call. You review all of it from your dashboard.
Practice software
Works with what you already run.
Nexus53 connects to the systems dental practices actually use — so there's nothing to switch.
If your clinic runs it, chances are we connect to it. Not sure? Ask us.
The payoff
Fill your schedule, not voicemail.
Capture more new patients
Every first-time caller gets a live answer and a booked appointment instead of a beep.
Own the after-hours window
The calls that came in after you closed are now booked by morning.
Free up your front desk
Your team focuses on the patients in the chair, not the phone that won't stop.
A receptionist that never calls in sick
No breaks, no turnover, no training a new hire every few months.
Security & compliance
HIPAA compliant, by design.
Patient information is handled with the safeguards healthcare demands. Nexus53 operates as a Business Associate and will sign a BAA with your practice, with encryption in transit and at rest and strict access controls across every call.
Pricing
One plan. Every call covered.
Simple, flat pricing. No per-minute surprises.
per practice location
- ✓Unlimited 24/7 call answering
- ✓Real-time booking into your practice software
- ✓Bilingual — English & Spanish
- ✓After-hours & overflow capture
- ✓Warm transfer & SMS follow-up
- ✓Call logs & dashboard
- ✓HIPAA compliant, BAA available
- ✓Onboarding & support included
Start with a 14-day free trial. Cancel anytime.
Questions
Good questions, straight answers.
Does it sound robotic?+
No. Nexus53 uses natural, conversational voice AI. Most callers simply feel like they reached a friendly, capable receptionist who answered right away.
Is it HIPAA compliant?+
Yes. Nexus53 is built to HIPAA standards, operates as a Business Associate, and will sign a BAA with your practice. Patient data is encrypted in transit and at rest.
Does it speak Spanish?+
Yes — it's bilingual out of the box and handles English and Spanish callers seamlessly, with no extra configuration.
Is there a free trial?+
Yes. Every practice starts with a 14-day free trial, and you can cancel anytime during the trial.
What if it can't answer something?+
It warm-transfers the caller to your team or takes a detailed message and logs it, so nothing falls through the cracks.
Which practice software do you support?+
Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Denticon and more. If you're not sure about yours, just ask.
How long does setup take?+
Most practices are live within a few business days. We handle call forwarding and the software connection with you during onboarding.
Can I keep my current number?+
Yes. You keep your existing number and forward calls to Nexus53 — either all calls, or only the ones you miss.
Stop sending patients to voicemail.
Get a receptionist that answers every call, books every appointment, and works every hour you don't. Start with a 14-day free trial.
or email us at hello@nexus53.com
Terms & Conditions
Last updated: August 30, 2026
These Terms & Conditions ("Terms") govern your access to and use of the services provided by Nexus53 Technologies LLC ("Nexus53," "we," "us," or "our"). By subscribing to or using our services, you ("Customer," "you") agree to these Terms.
1. Description of service
Nexus53 provides an AI-powered virtual receptionist for dental and healthcare practices. The service answers inbound calls, schedules and manages appointments in connection with your practice management software, responds to common inquiries, captures messages, and provides call logs and related tools ("Service").
2. Eligibility
You must be at least 18 years old and authorized to enter into these Terms on behalf of your practice or business. You represent that the information you provide is accurate and that you are permitted to connect the phone numbers and software systems you enroll.
3. Free trial
We may offer a 14-day free trial. Unless you cancel before the trial ends, your subscription will begin automatically and your payment method will be charged at the then-current rate. Trial terms may vary and will be stated at sign-up.
4. Subscriptions, billing & fees
- The Service is offered on a recurring monthly subscription at the price displayed at sign-up (currently $399 per month, per practice location), unless otherwise agreed in writing.
- Subscriptions renew automatically each billing cycle until cancelled. By subscribing, you authorize us and our payment processor to charge your payment method on a recurring basis.
- Fees are exclusive of applicable taxes, which you are responsible for.
- Refunds and cancellations are governed by our Refund & Cancellation Policy.
5. Onboarding & activation
Activation requires configuration steps completed together with you, including call forwarding and connecting your practice management software. Timelines depend on your systems and cooperation. The Service is considered active once onboarding is complete and calls are routed to Nexus53.
6. Customer responsibilities
- Provide accurate business, phone, and software information and maintain the access needed to keep the Service running.
- Ensure you have the right to route calls and share the data you provide, and comply with all laws applicable to your practice.
- Review call logs and appointment activity and promptly notify us of any issue.
7. Acceptable use
You may not use the Service for any unlawful, fraudulent, harassing, or abusive purpose, to violate the rights of others, or in any manner that interferes with or disrupts the Service. We may suspend access for conduct that violates these Terms.
8. Third-party services
The Service relies on third-party providers, including telephony and messaging (e.g., Twilio), voice AI (e.g., Retell AI), practice-software connectivity (e.g., NexHealth), and payment processing (e.g., Stripe). Your use of the Service may be subject to those providers' terms, and we are not responsible for their acts or omissions.
9. Intellectual property
Nexus53 and its licensors retain all rights, title, and interest in the Service, including all software, content, and trademarks. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.
10. Disclaimers
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.
11. Limitation of liability
To the fullest extent permitted by law, Nexus53 will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim arising out of the Service will not exceed the amounts you paid us in the three months preceding the claim.
12. Indemnification
You agree to indemnify and hold Nexus53 harmless from claims, damages, and expenses arising out of your use of the Service, your content, or your violation of these Terms or applicable law.
13. Term & termination
Either party may terminate as described in the Refund & Cancellation Policy. We may suspend or terminate the Service for non-payment or breach. Provisions that by their nature should survive termination will survive.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the Service constitutes acceptance of the updated Terms.
15. Governing law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles.
16. Contact
Nexus53 Technologies LLC
30 N Gould St, Ste R, Sheridan, WY 82801
Email: hello@nexus53.com
Privacy Policy
Last updated: August 30, 2026
This Privacy Policy explains how Nexus53 Technologies LLC ("Nexus53," "we," "us") collects, uses, and protects information in connection with our AI receptionist service ("Service").
1. Information we collect
- Account information: name, business name, email, phone number, and billing details you provide when subscribing.
- Billing information: processed securely by our payment processor (Stripe). We do not store full card numbers.
- Call data: call recordings, transcripts, caller phone numbers, appointment details, and message content processed while the Service handles calls for your practice.
- Protected Health Information (PHI): where callers are your patients, calls may include health-related information, which we process on your behalf as described below.
- Usage data: log and device information used to operate, secure, and improve the Service.
2. How we use information
We use information to provide and operate the Service, schedule appointments in your practice software, respond to callers, communicate with you, process payments, maintain security, and comply with legal obligations. We do not sell your information.
3. HIPAA & Protected Health Information
Nexus53 acts as a Business Associate to the practices it serves and will enter into a Business Associate Agreement (BAA) with each practice. We handle PHI in accordance with HIPAA, applying administrative, technical, and physical safeguards, encryption in transit and at rest, and access controls. PHI is used and disclosed only as permitted by the applicable BAA and by law.
4. Third-party sub-processors
We share information with trusted providers strictly to deliver the Service, including:
- Twilio — telephony and SMS messaging
- Retell AI — voice AI conversation processing
- NexHealth — connectivity to practice management systems
- Stripe — payment processing
- Hosting & infrastructure providers — for secure operation of the Service
These providers are bound by their own privacy and security obligations, and, where PHI is involved, by appropriate agreements.
5. Data retention
We retain information for as long as needed to provide the Service and as required by law or the applicable BAA. You may request deletion of your data subject to legal and contractual retention requirements.
6. Data security
We use industry-standard safeguards to protect information, including encryption, access controls, and monitoring. No method of transmission or storage is completely secure, but we work continuously to protect your data.
7. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at hello@nexus53.com. Patients should direct requests about their PHI to their dental practice, which controls that information.
8. Cookies & analytics
Our website may use cookies and basic analytics to understand usage and improve performance. You can control cookies through your browser settings.
9. Children's privacy
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information directly from children through our website.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
11. Contact
Nexus53 Technologies LLC
30 N Gould St, Ste R, Sheridan, WY 82801
Email: hello@nexus53.com
Refund & Cancellation Policy
Last updated: August 30, 2026
This policy explains how billing, cancellations, and refunds work for the subscription services provided by Nexus53 Technologies LLC ("Nexus53"). Because Nexus53 is a software service, there are no physical goods to return.
1. Free trial
New practices may start with a 14-day free trial. You can cancel anytime during the trial at no charge. If you do not cancel before the trial ends, your paid subscription begins automatically.
2. Subscription billing
The Service is billed as a recurring monthly subscription (currently $399 per month, per practice location). Your subscription renews automatically at the start of each billing cycle until you cancel.
3. How to cancel
You may cancel at any time by emailing hello@nexus53.com from your account email, or through your account dashboard where available. Cancellation takes effect at the end of your current billing cycle, and you retain access to the Service until then.
4. Refunds
- Monthly subscription fees are generally non-refundable, including for partial billing periods after a cycle has begun.
- If you believe you were charged in error, contact us within 14 days of the charge and we will review your request in good faith.
- Any onboarding or setup fees, where applicable, are non-refundable once onboarding work has begun.
5. Chargebacks
If you have a billing concern, please contact us first so we can resolve it directly. Initiating a chargeback without contacting us may result in suspension of the Service.
6. Contact
Nexus53 Technologies LLC
30 N Gould St, Ste R, Sheridan, WY 82801
Email: hello@nexus53.com
Get started
Tell us about your practice and we'll set you up with your 14-day free trial.
Contact
Email
hello@nexus53.com
Nexus53 Technologies LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States